Qinph Terms and Conditions – Clear and Transparent Platform Usage Rules

By registering an account, logging in, or using any service provided by qinph through the website qinph.net or any related platform, you hereby agree to be bound by the Terms and Conditions set out in this document.

These Terms and Conditions constitute a legally binding agreement between you as the user and qinph as the platform operator. If you do not agree with any part of this document, you are required to refrain from using the qinph platform.

Qinph reserves the right to amend, update, or replace these Terms and Conditions at any time without prior notice, although we will endeavour to inform users of material changes via registered email or in-platform notice.

To register and use qinph services, you must meet all of the following eligibility requirements:

• Aged 18 years and above on the account registration date.
• Not prohibited by any local, state, or federal law from using online entertainment services.
• Not included on the list of individuals who have voluntarily or mandatorily self-excluded from gaming activities.
• Registering under your own name and not on behalf of any third party.
• Having full legal capacity to enter into a binding agreement.

Qinph conducts an identity verification (KYC) process to ensure all users meet the above eligibility requirements. You will be required to submit valid verification documents upon request. Failure to comply with the KYC process may result in your account being temporarily suspended or closed.

Each user is permitted to register only one (1) account only on the qinph platform. Multiple account registrations, whether using different names, email addresses, phone numbers, or other information, are strictly prohibited.

You are solely responsible for:

• Keeping your account password and login credentials confidential.
• Notifying qinph immediately if you suspect your account has been compromised or accessed without your authorisation.
• All activity that occurs within your account, including any unauthorised access resulting from your own negligence.

We recommend enabling two-factor authentication (2FA) in your qinph account settings for an added layer of security. 2FA is especially important when accessing your account over a public Wi-Fi network.

All financial transactions on the qinph platform are processed in Malaysian Ringgit (MYR). qinph accepts deposits and processes withdrawals through the following methods: DuitNow, FPX, Touch 'n Go eWallet, GrabPay, Boost, and other supported MYR methods.

Deposit requirements:

• Deposits may only be made using a bank account or e-wallet registered in your own name.
• Qinph does not accept third-party deposits under any circumstances.
• The minimum deposit amount is as stated on the platform's Deposit page at any given time.
• Qinph is not responsible for delays caused by banks or e-wallet operators.

Withdrawal requirements:

• Withdrawals will only be processed to a bank account or e-wallet registered under the same name as the qinph account holder.
• Withdrawal requests submitted before 8:00 PM (Malaysia time) will be processed on the same day.
• Qinph reserves the right to request additional identity verification before processing withdrawals that exceed certain limits.
• Any attempt to bypass the verification process will result in the withdrawal being delayed or cancelled.

All bonuses and promotions offered by qinph are subject to the specific terms and conditions stated in each promotion. The general conditions applicable to all promotions are as follows:

• Bonuses may only be claimed by users who meet the eligibility requirements specified for each promotion.
• Each bonus comes with a rollover requirements (turnover) that must be met before wins from that bonus can be withdrawn.
• Qinph reserves the right to void bonuses and associated wins if there is evidence of promotional abuse or system manipulation.
• Users may not claim the same promotion more than once within the specified period unless stated otherwise.
• Bonuses cannot be transferred between accounts or converted directly to cash without fulfilling the rollover requirements.

The qinph VIP Programme offers four membership tiers: Silver, Gold, Platinum, and Diamond. Upgrades are applied automatically based on cumulative deposits. Full VIP programme terms are available on the VIP platform.

All games and betting on the qinph platform are conducted in accordance with the specific rules of each game as displayed within the game interface. The general rules applicable to all games are as follows:

• The outcome of all games is final once a round, hand, or match has ended and is confirmed by the system.
• In the event of a technical error during gameplay, the affected bet will be voided and the stake fully refunded to the user's account.
• Wins generated through exploitation of software or technical errors will be voided and are subject to forfeiture.
• Qinph uses a random number generator (RNG) system that has been verified by independent auditors to ensure fairness across all chance-based games.
• For sports betting, the minimum and maximum betting limits for each market are stated in the bet slip prior to confirmation.

Users are strictly prohibited from engaging in the following activities on the qinph platform:

• Money laundering — using the platform to transfer or conceal funds derived from illegal activities.
• Account fraud — registering with false information, using another person's identity, or creating multiple accounts.
• Technical exploitation — using bot software, automated scripts, hacking tools, or other methods to gain an unfair advantage.
• Bonus abuse — opening multiple accounts to claim the same promotional benefit more than once.
• Collusion — colluding with other players to manipulate game outcomes or betting results.
• Payment fraud — using a credit/debit card or bank account that is invalid or used without the actual owner's authorization.

Qinph is committed to protecting the privacy and personal data security of all platform users. All communication between your device and qinph servers is protected with 256-bit SSL encryption — the highest security standards in the industry.

Personal data you provide during registration and the KYC process is used solely for the following purposes:

• Verification of user identity and eligibility.
• Secure processing of financial transactions.
• Compliance with applicable legal and regulatory requirements.
• Improving user experience on the platform.
• Communications related to accounts, transactions, and promotions.

Qinph will not sell, lease, or disclose users' personal information to any third party for marketing purposes without explicit written consent from the user concerned. For more information, please read Privacy Policy our full.

Qinph reserves the right to suspend or close any user account, with or without prior notice, under the following circumstances:

• Violation of any terms outlined in this document.
• Suspected fraudulent activity or money laundering.
• Failure to complete the KYC process within the specified timeframe.
• Voluntary account closure request by the user.
• User found to be under 18 years of age.
• Instructions from the relevant legal authorities.

If an account is closed for reasons not involving a terms violation, all valid balances will be returned to the user upon completion of the required verification process. Users may voluntarily close their account at any time by contacting the qinph support team.

Qinph genuinely cares about user well-being and fully supports the principles of responsible gaming. Our platform provides a range of tools you can use to manage your gaming activity:

• Daily/weekly/monthly deposit limits — set a maximum amount you can deposit within a given period.
• Loss limits — set a maximum loss amount you are willing to bear.
• Session time limits — set a time limit for each of your gaming sessions.
• Temporary self-exclusion — take a break from the platform for a duration you set yourself.
• Permanent self-exclusion — permanently close your account if you feel it is necessary.

For more information and support resources related to problem gambling, please visit the Responsible Gaming us.

The qinph platform is provided "as is" and qinph does not guarantee that the platform will operate without interruption or error at all times. To the extent permitted by applicable law, qinph is not liable for:

• Financial losses incurred by users as a result of gaming or betting activity.
• Service disruptions caused by factors beyond qinph's control, including third-party technical failures, internet outages, or natural disasters.
• Actions or decisions taken by the user based on information displayed on the platform.
• Indirect, incidental, or consequential losses arising from the use of the qinph platform.

Qinph reserves the right to amend these Terms and Conditions at any time. Any material amendments will be communicated to users via a prominently displayed notice on the platform and/or email to your registered address. The effective date of the amendment will be clearly stated in the relevant notice.

If you have any questions, concerns, or feedback regarding these Terms and Conditions, please contact the qinph support team via:

• Live Chat: Available 24/7 via the chat icon on the qinph platform
• Email: [email protected] (displayed as text only)
• FAQ Page: View frequently asked questions for an immediate response

This Terms and Conditions document is the Malay-language version, which serves as the official version for users in Malaysia. In the event of any conflict in interpretation, this Malay-language version shall prevail.